- Entering the technician/service engineer labour hours/travel mileage/expenses/spare parts etc. into the work orders in SAP properly.
- To close/invoice work orders in SAP properly.
- To store each work orders in a file and keep them accordingly.
- To check/control approved quotation item prices and invoice item prices if they are the same.
- To fulfil the duties declared with procedures.
- To work according to Borusan’s ethic and standard principles.
- To support service supervisor / engineer when they need (responsibility including the customer call responses, documentation, correspondences, faxing etc.).
- To prepare essential overtime reports related with technicians.
- If necessary, SMCS should be responsible for the additional tasks ordered by the immediate supervisor.
Namizədə tələblər:- Bachelor’s degree in Engineering (preferably Electrical or Mechanical) or relevant field from the accredited university or at least 2 years of work experience in relevant role.
- Strong communication and analytical skills and ability to operate independently.
- Strong data-entry skills and attention to detail.
- Exceptional analytical thinking, problem-solving, presentation and organizational skills.
- Able to prioritize work, delegate, and meet deadlines.
- Positive "can do" attitude with a passion for customer service.
- Collaborative worker and teambuilding ability.
- Fluency in written and oral Azerbaijani, English. Proficiency in Turkish and Russian is preferred.
- Strong computer skills (MS Office (esp. Excel), SAP knowledge).
- Ability to travel on occasion.
- Local candidates are strongly preferred.
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