RPA Analyst (Operations Optimization Squad)

We're looking for an RPA Analyst at Birbank who will optimize business processes, identify automation potential, and create value through innovative RPA solutions.

Bachelor’s degree

Understanding of RPA technologies and banking processes

Proficiency in documentation and process analysis

Proficiency in Azerbaijani, and working knowledge of Russian and English languages

Strong analytical thinking skills

Attention to details

Ability to work collaboratively in a team and take initiative

Flexibility and adaptability to change

Excellent communication skills

High sense of responsibility and result-oriented mindset

• Opportunities for professional growth and development
• Competitive salary and bonuses
• Comprehensive insurance coverage
• Supportive work environment
• Visa Premium salary card
• Corporate discounts and events
• Additional vacation days
• Discounted education and employee loans
• New cozy studio office in Port Baku Tower 2
• Strong teamwork with Agile principles, regular team buildings and themed events
• Multicultural environment with foreign colleagues sharing their best experiences

Business Process Analysis and Selection

• Conduct in-depth analysis and documentation of existing business processes
• Identify processes that can be optimized and automated
• Collaborate with process owners to select processes suitable for RPA

Requirements Gathering and Documentation

• Gather functional and non-functional requirements for RPA projects
• Create As-Is (current state) and To-Be (post-automation) process models
• Prepare and maintain the Process Design Document (PDD)

Coordination and Communication

• Conduct regular meetings with business stakeholders to understand RPA needs
• Establish agile and effective communication with RPA Developers and Solution Architects
• Track and communicate process changes across relevant teams during implementation

Process Assessment and ROI Evaluation

• Evaluate each process for technical and economic feasibility for RPA
• Calculate ROI (Return on Investment) and justify automation potential

Testing and Quality Assurance

• Participate in testing phases of bots developed by RPA Developers
• Plan and collect results from User Acceptance Testing (UAT) after automation

Change Management

• Document process changes and include them in version control
• Reassess RPA suitability for new or modified processes

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