Operations Coordinator (Sumqayit)

We seek a customer-focused and detail-oriented Operations Coordinator to support our ride-hailing operations in Azerbaijan Sumqayit. As an Operations Coordinator, you will be crucial in the daily functions that impact supply growth and compliance.

Location: Sumqayit, Azerbaijan

Main tasks and responsibilities:

• Onboard new drivers onto Bolt's platform.
• Verify, maintain, organize, and audit driver and vehicle documentation.
• Address driver issues and queries in person and via email, finding effective resolutions.
• Support local operations teams in initiatives that drive supply growth and compliance.
• Engage with driver communities through events and ongoing communication.
• Share regional insights with the Operations Specialist and/or Operations Manager.

About you:

• Must be located in Sumqayit!
• Minimum of 1 year of professional experience.
• Excellent communication and strong analytical skills, capable of simplifying complex issues.
• Strong customer focus with a passion for delivering exceptional customer experiences.
• Keen attention to detail and ability to quickly identify problems and good spoken and written English.
• Familiarity with computer tools and recognized as trustworthy.
• A background in sales or customer service is advantageous but not required.
• Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

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