İş məlumatları

Bakı

Şəhər

Reservation specialist

Vəzifə

Tam-ştat

İş rejimi

Müxtəlif

Sahə

Menecment

Kateqoriya

İş barədə məlumat

• Assisting and advising customers to choose from a variety of travel options.
• Responding to questions about the hotel’s amenities and services, including room rates, room availability, and booking policies
• Checking availability of accommodation or transportation on the customers’ desired travel dates.
• Making reservations based on various requirements and budgetary allowances.
• Preparing documentation for confirmed bookings necessary for payment collection.
• Sorting out any post-booking issues that may arise.
• Selling and promoting reservation services.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.
• Other tasks as required by management.

NamİZƏDƏ TƏLƏBLƏR

• Higher education.
• Excellent communications in English,Azerbaijani and Russian languages, written and verbal.
• Excellent communication, listening and computer skills.
• Self-motivation and organizational skills and the ability to take initiatives
• Highly responsible & reliable 
• Strong team player who can work independently in a fast-paced environment

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