Reporting and Business Intelligence Specialist

Reporting and Business Intelligence Specialist

  • Şəhər

    Bakı

  • Kateqoriya

    Digər

  • Maaş

    Razılaşma ilə

  • İş rejimi

    Tam-ştat

  • Təhsil

    Ali

  • Yerləşmə tarixi

    17 iyul 2024

  • Bitmə tarixi

    26 avqust 2024

  • E-mail E-poçt göstər

Diqqət!

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Job Description:

We are looking for a Reporting and Business Intelligence Specialist with analytical skills and experience in data analysis for the contact centre services we provide to leading companies in the industry.

Responsibilities:

  • Analysing and reporting call centre performance,
  • Creation of daily, weekly and monthly reports,
  • To make database management and data analysis,
  • Ensure KPI tracking and take responsibility for decision support for performance improvement,
  • Work in close co-operation with the management team and the operations team to meet the reporting requirements,
  • Create reports using data visualisation and editing tools,
  • Participate in continuous improvement projects and contribute to the development of new reporting systems.

Qualifications:

  • Graduated from related departments of universities (Statistics, Mathematics, Computer Engineering, Industrial Engineering, etc.),
  • Minimum 1 year of experience in reporting and business intelligence
  • Advanced skills in using Excel and Power BI applications.
  • Advanced analytical and problem-solving skills,
  • Able to work in a team, good at communicating,
  • Attaches importance to details and can work result-orientated.

 

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