As Kapital Bank we are seeking for skilled Network Operations Center (NOC) Analyst to join our team.
The NOC Analyst will be responsible for monitoring, analyzing, and maintaining our infrastructure to ensure optimal performance and uptime.
The ideal candidate will have a technical background in infrastructure, networking and experience working in a fast-paced, 24/7 operations environment.
Öhdəliklər

• Monitor environment, applications etc. performance and availability using network monitoring tools.
• Identify and troubleshoot network issues, escalating to appropriate teams for resolution when necessary.
• Analyze network traffic patterns and performance data to identify potential issues or areas for improvement.
• Respond to alerts and incidents in a timely manner, following established procedures and protocols.
• Document all incidents, resolutions, and changes to maintain accurate records and facilitate knowledge sharing.
• Collaborate with cross-functional teams to implement network changes and upgrades.
• Participate in on-call rotation schedule to provide after-hours support as needed.

Tələblər

• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• Experience in network, environment, application management/monitoring or a similar role.
• Understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, and VLANs.
• Desire Experience with monitoring, logging, alerting technologies such as PRTG, Zabbix, Icinga, Dynatrace, Elastic/Kibana, OEM, Prometheus, Grafana, Alert manager, PagerDuty
• Desire Experience with troubleshooting of Linux, Windows Services
• Desire Experience and Understanding of Infrastructure environments – VMware, storage, networks, databases, etc.
• Desire knowledge with Docker, K8s, Kafka, and other DevOps relevant tech stacks
• Familiarity with ITIL framework and incident management processes.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

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