Job Summary: 

The successful candidate will work closely with stakeholders & customers to identify and analyze business needs and requirements, and translate them into functional specifications for software development teams or other streams. The Business Analyst will play a critical role in ensuring that our organization remains competitive by identifying opportunities for improvement & digitalization and recommending solutions that align with the company’s strategic goals.

Key Responsibilities:

• Work with stakeholders & customers to identify business needs and requirements
• Serving as a liaison between stakeholders & development team, gathering, validating critical information, producing reports
• Challenge ideas and views of stakeholders, performing requirements analysis
• Analyzing business processes, IT systems and data, anticipating requirements, developing optimization & digitalization strategies
• Modelling business processes and identifying opportunities for improvement & digitalization
• Effectively communicating insights and requirements to the team of IT software developers 
• Performing user acceptance & functional testing, providing feedback
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
• Calculating costs, analyzing business savings & benefits by transforming them into numbers
• Supporting business transition and helping to establish change
• Updating, implementing, and maintaining procedures & related documentation 
• Monitoring deliverables and ensuring timely completion of initiatives 

• A minimum of 3 years of experience in business analysis or a related field
• Strong analytical, conceptual thinking and problem-solving skills
• Excellent documentation skills, experience creating detailed reports and presentations
• Competency in Microsoft applications including Word, Excel, and PowerPoint
• Effective stakeholder engagement
• Experience with business process modeling and workflow analysis
• Excellent written and verbal communication skills
• Experience with Agile software development methodologies is a plus
• In-depth business or industry knowledge is a plus

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