Process expert

Responsible for designing and managing educational programs for Product Owners, including event organization, curriculum development, and budget planning. Conducted product discovery, engaged stakeholders, and aligned programs with business needs. Established Agile and Product processes, tracked performance metrics, and developed long-term strategies for program growth and effectiveness.

Program & Event Management Skills

• Event organization (planning, logistics, vendor management).
• End-to-end program design and delivery.
• Time management and multitasking.

Analytical & Research Skills

• Data collection, survey design, and qualitative/quantitative feedback analysis.
• Ability to synthesize insights into actionable improvements.
• Market research for identifying new trends in education and product roles.

Financial & Strategic Skills

• Budget planning and cost control.
• Strategic foresight: translating trends into program innovations.
• Risk management for program sustainability.

Facilitation & Collaboration Skills

• Workshop facilitation, group retrospectives, and design thinking sessions.
• Stakeholder alignment and relationship building.
• Negotiation and conflict resolution.

Technical & Digital Skills

• Familiarity with Learning Management Systems (LMS) and collaboration tools (Miro, MURAL, Trello, Jira, Confluence).
• Proficiency with productivity tools (Excel, Power BI, Google Analytics, Tableau for reporting).
• Understanding of online training platforms (Zoom, MS Teams, Webex).

Soft Skills

• Empathy and active listening for understanding learner needs.
• Adaptability to evolving organizational requirements.
• Clear communication (written and oral, cross-functional).
• Leadership and mentoring ability.

• Opportunities for professional growth and development
• Competitive salary and bonuses
• Comprehensive insurance coverage
• Supportive work environment
• Visa Premium salary card
• Corporate discounts and events
• Additional vacation days
• Discounted education and employee loans
• New cozy studio office in Port Baku Tower 2
• Strong teamwork with Agile principles, regular team buildings and themed events
• Multicultural environment with foreign colleagues sharing their best experiences.

·       Organization of Educational Events: Planned and coordinated various educational events, including workshops, seminars, webinars, and conferences for Product Owners at Pasha Holding;

·        Data Analysis and Feedback Collection: Collected and analyzed feedback from students and instructors to continuously improve the educational process. Conducted retrospectives on the Product Center’s activities  to identify areas of improvement;

·       Budget Management: Planned and controlled the budget for educational programs, optimized expenses, and ensured financial efficiency. Achieved cost savings while maintaining the quality of the programs;

·       Strategic Planning: Developed long-term development strategies for educational programs. Identified new opportunities and trends in education, related to entry, middle, and executive levels. Created a road map for future program expansion and enhancement;

·       Product Discovery: Conducted research to identify gains and pains of key stakeholders, including HR and target audiences such as Product Owners and Product Marketing Managers.Used insights to tailor educational content and improve program relevance and effectiveness;

·       Stakeholder Engagement: Engaged with various stakeholders to align educational programs with business needs and industry standards. Fostered strong relationships with participants, instructors, and organizational leaders;

·       Program Design and Development: Designed curriculum and developed content for educational programs.Collaborated with industry experts and instructors to ensure high-quality learning experiences;

·       Performance Metrics: Established and tracked performance metrics for educational programs to measure success and impact. Reported on key performance indicators to senior management.

·       Maintain and establish Agile and Product processes.

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