Front office agent

Front office agent

Excelsior Hotel & SPA Baku
  • Şəhər

    Bakı

  • Kateqoriya

    Turizm və mehmanxana işi

  • Maaş

    Razılaşma ilə

  • İş rejimi

    Tam-ştat

  • Yerləşmə tarixi

    06 sentyabr 2022

  • Bitmə tarixi

    06 oktyabr 2022

Diqqət!

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  • Provide excellent service to internal customers as appropriate.
  • Provide service for internal clients
  • Assists to implement consistent guest recognition programmes and maintains a relevant guest history database.
  • Proceed all check in and check out processes.
  • Ensures the strict control of room keys.
  • Provides information about hotel services to guests.
  • Knows what action to take when an emergency call is required.
  • Trains or assists with training new FOA’S in performance of job duties.
  • To be fully aware of and adhere of health and safety and fire threat procedures.
  • Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
  • Must be polite and courteous while answering the phone.

Namizədə tələblər:

  • 1 year minimum related experience working within the hospitality industry is preferable.
  • Proficiency in Azerbaijani, English any additional language is preferable.
  • Strong Communication skills (verbal, listening, writing).
  • Attention to detail.
  • Innovative, pro-active and reliable.
  • Ability to handle multiple tasks.
  • Flexible working hours.

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