Sales Operations Coordinator (Finance Support)

• Create and manage payment plans, including ongoing and interim financial incentives.
• Assist in developing and arranging specific payment terms for clients.
• Supervise financial aspects of the sales process while handling multiple responsibilities.
• Support sales managers by verifying and providing required responses in collaboration with the finance team regarding financial matters related to clients and brokers.
• Respond to all client queries regarding finance issues and ensure effective resolution of all customer complaints.
• Develop mechanism for selling financial products such as mortgages, insurance, etc.
• Communicate with banks to provide excellent customer service and resolve any customer issues.
• Coordinate with the financial department to ensure efficiency in all sales procedures and activities.
• Ensure that all clients' and partners' financial information is recorded in the CRM platform.
• Assist with the financial aspects of marketing collaboration with 3rd party partners such as brokers.
• Identify opportunities for improving the sales process and systems to increase sales effectiveness and efficiency.
• Ensure that all physical and digital financial paperwork and related information is securely stored, saved, and updated in the S&M CRM platform.
• Participate and assist with all audit and security procedures, bank policies, and governmental regulations to ensure timely completion of sales process, payments, and receivables.

• A relevant Bachelor's Degree is a mandatory requirement.
• Must possess the capability to quickly grasp industry-specific models and procedures.
• Fluent in Microsoft Office tools such as Excel, Outlook, Word, and PowerPoint.
• High energy levels and demonstrated ability to think on one's feet.
• Capable of managing documents with precision and care.
• Maintains strict confidentiality and discretion when handling work-related information while interacting with both internal and external parties.
• Exceptional written and verbal communication skills in Azerbaijani, Russian, and English.

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