About Holiday Inn Baku

The fantastic Holiday Inn Baku, An IHG Hotel offers 223 rooms in 15 minutes' stroll from Azerbaijan State Academic Opera and Ballet Theater. This 4-star inn, located in a 10-minute drive from Heydar Aliyev Center, boasts an indoor swimming pool along with a steam room and a wellness facility.

Situated in the very heart of Baku, the property gives quick access to the Upmarket Port Baku Shopping Mall. Attractions, at 6 km distance from the perfect hotel, include Port Baku Park.

Overlooking the Caspian Sea, Holiday Inn Baku, An IHG Hotel offers a buffet breakfast every day. There are international dishes in the menu of Marina 18 Restaurant at the accommodation. The lounge bar features a spacious terrace and a lounge. Heydar Aliyev airport is around 25 km away. Guests can work out in a fitness area. A day of pampering can include beauty therapy, body scrub and a pedicure, as well as visiting full spa. Corporate travelers will benefit from a 24-hour business center and a meeting room available on site.

Vacancy Title: SPA Receptionist

Main Duties:

• Provide guidance to clients regarding spa procedures.
• Answer telephone calls and offer accurate information to clients.
• Keep the reception area clean and comfortable for clients as they wait.
• Introduce and educate clients about new beauty products, their uses, and benefits.
• Inform clients about current promotions and discounts on spa services.
• Process client payments for services received at the spa.
• Maintain registers of loyal and returning clients to offer special benefits.
• Schedule appointments for clients and manage booking systems.
• Open and close the spa as required.
• Notify staff of canceled appointments and walk-in clients.

Candidate Requirements:

• Strong communication skills to handle guest concerns and compliments.
• Problem-solving abilities to turn issues into positive experiences for clients.
• Literate and tech-savvy, with a good understanding of reading, writing, basic math, and computer skills.
• Fluency in Azerbaijani, Russian, and/or English.
• Highly responsible and reliable.

Candidates meeting the above criteria should send their CV/Resume to cv@hi-baku.com, indicating "SPA Receptionist" in the subject of the email. Applications without a subject line will not be considered.