Logistics Operations Coordinator

Salary: 800-1200 net

JOB SUMMARY:

- Provides various levels of support and services to areas of the supply chain.
- Oversee daily operations of international transportation and custom clearance operation. Coordinate import, export international freight and customs activities.
- Provide proactive customer service to internal and external customers.

KEY ACCOUNTABILITIES:

• Develop and maintain excellent service to internal and external customers at all times.
• Maintain performance statistics.
• Review and monitor shipment documentation for accuracy.
• Provide responsible supervision and control for all department activities.
• Compute duties, tariffs, price conversions, weight, and volume of merchandise exported / imported to and from foreign destinations.
• Examine various documents including invoices, waybills to ensure compliance with local and foreign regulations.
• Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
• Identify areas of concern in the clients’ import and export processes through monitoring of performance against company and client standards.
• Communicate with operations line manager regarding progress and problems or issues.
• Maintain a flexible work schedule including outside normal business hours and after hours.
• Makes customers and their needs a primary focus of one's actions; developing and sustaining productive relationships.
• Takes action that is consistent with available facts, constraints and probable consequences.
• Analyzes complex problems and develops alternative solutions.
• Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.

Requirements:

• Bachelor's Degree (Technical preferred)
• Minimum 2 years related industry work experience preferred.
• Proficiency in Microsoft Office, web-based and job-specific software applications.
• Must be able to read, write, and speak Azerbaijani, English and Russian fluently.

Email: aysel.babayeva@retemsgroup.com
Remark: Send your CV with position title in the subject line.