Help Desk Specialist

Vacancy: Help Desk Specialist

Main responsibilities:

· Ability to diagnose and resolve basic technical issues
· Configure software and hardware
· Provide End-user support (Laptops, Printers, VOIP Phones)
· Install, configure and upgrade PC software and operating systems (Windows 10 OS)
· Provide accurate information on IT products and services
· Ability to diagnose and resolve basic technical issues
· Train end-users how to set up and use new technologies

Requirements:

· Degree in Information Technology or Computer Science
· Proven working experience in providing help desk support
· Knowledge of network fundamentals (TCP/IP)
· Attention to detail
· Communication skills
· Troubleshooting and multi-tasking skills

Terms and conditions:

• Compliance with the requirements of the Labor Code.
• Salary by agreement

Please ask interested candidates to send their CV to hr@landauschool.com