Job Description

General Manager

A young and dynamic hospitality company in Azerbaijan, Green City Resort & Residence, is looking for a General Manager for one of its Hotel & Residence Units in Sabail district, Baku.

Key Responsibilities
    •    To ensure the smooth and efficient running of all operational aspects of the Resort & Residence and to ensure that various departments are profitable and run according to the standards and defined targets.
    •    To develop and establish strategies and business policies by setting key performance indicators, determining productivity, quality and customer-service strategies, resolving problems, implementing and managing change.
    •    To direct and implement plans to secure the business, maximize revenue and remain cost-efficient, ensuring service excellence and high-quality asset maintenance.
    •    To lead the executive committee/department heads to ensure overall profit, service and employee satisfaction goals are met or exceeded.
    •    To maintain customer confidence by responding effectively to guest feedback regarding service challenges.
    •    To review existing standard operating procedures and further expand and improve them.

Skills/Qualifications
    •    Strong professional reputation in the hospitality industry with a proven track record of successful and profitable management of 5-star business and leisure hotels in several GM positions.
    •    Detail-oriented in operations to ensure the highest standards of asset maintenance and guest services.
    •    Strong business acumen with strategic thinking for operational efficiency and commercial success.
    •    Fluent communication in Azerbaijani, Russian, and English.
    •    Proficiency in MS Office and hotel management systems (Elektra, Opera, etc.).

Work Schedule
    •    6 days a week, from 09:00 to 18:00
    •    Competitive salary and bonus system

Application